Delivery Policy

1. How long does it take for me to receive the package? Orders have to be processed before it is shipped. The time you wait before receiving the package is made up of Processing Time and Shipping Time. 

 

Order Processing Time: 12- 15 Days

 

Delivery Time

We provide a range of shipping methods depending on the product category and the country/region. Your shipping time will be affected by the shipping method you specified. Please refer to the chart below to look into more specific shipping time. 

Shipping Method

Countries/ Region

Shipping Fee

Time (Working Days)

Expedited Express

Western United States, United Kingdom

$499

10-12

 

Expedited Express

Eastern United States, Canada, Europe

$499

10-12

Expedited Express

Australia, Japan, Singapore

$499

10-12

Standard Express

Western United States, Australia

Free 

30-35

Standard Express

Eastern United States

Free

30-35

Standard Express

Mexico, Japan, Singapore

Free

30-35

Please Note:

A. Countries which require customs duty. The customs policies differ among different countries. Once the parcel reaches the destination country, any customs or import duties that might occur should be paid by the recipient.


B. Within 1-2 business days, after the order is successfully dispatched, we will provide the tracking number of your order by sending an email to the registered email address.


C. We apologize that the P.O. Boxes and military addresses(APO, FPO)can not be delivered. For the US territories, please leave a note when you place an order. For example, if your address is in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section.    

 2. How much does the shipping cost?

The price of expedited shipping fee is fixed at $499 all over the world. The standard shipping fee is free all over the world. 


A range of applicable shipping methods are shown, along with their estimated duration and the fee (as shown below)

3. How do I estimate the Delivery Time?

Estimated Delivery Time = Processing Time + Shipping Time (depending on your location)

The Estimated Delivery Date is when we expect to fulfill your order based on your country/region and the shipping method you specified. Processing Time along with Shipping Time is counted.

The Estimated Delivery Date could be affected by our inventory availability, processing capacity, and unforeseen factors such as strikes or natural disaster. We will notify you in advance if there are factors that might cause a delay in delivering your order.

Please Note: We are not liable for delay caused by the following situations

A. Contact information or delivery address is changed/corrected after placing the order;

B. The product(s) in your order is re-specified, such as changing to a different color, different size, etc, after placing the order;

C. The first delivery attempt is within the Estimated Delivery Date. If the courier has made a first-time delivery attempt within the Estimated Delivery Date, but you missed it/ arranged a pick-up/ the address was invalid, we are not liable for the time when you could actually get the package;

D. Your delivery address is in a remote area.

 The shipping information will be updated from time to time, and the final interpretation right belongs to Lyfairs. You can contact us for more shipping details.

Tel: +1(714) 660-3516

Email: Support@millytree.com

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Millytree